The first loyalty program built for personalization
Collect and deploy zero-party data to deliver experiences that delight every customer. From profile builders and quizzes to polls and surveys, rediem empowers you to know your customer deeply and tailor every bespoke interaction.
AI receipt scanning and cart basket analysis
Traditional points programs are stuck in the e-commerce silo. rediem breaks the mold with omnichannel engagement. From AI receipt scanning and cart basket analysis, to in-store rewards and deep shopper insights, loyalty works everywhere your customers shop.
Move beyond points and showcase purpose
rediem puts your mission front and center with impact dashboards that highlight the social and environmental change your customers create — individually and collectively (like a “Spotify Wrapped” for sustainability). Layer in challenges, UGC, and cross-channel activations to boost LTV, spark emotional bonds, and turn values into community.
No-code, plug-and-play, and fully supported
rediem’s no-code builder puts you in control to launch and adapt programs without waiting on devs. When you need us, our strategists are on call with creative ideas, technical backup, and strategic support. Think of us as part of your team: here to help, but never a bottleneck.
The brands that win tomorrow build owned communities today
Move beyond rented social media audiences, costly ads, and fickle algorithms. With forums, leaderboards, gamification, and channels, Rediem makes your community a profitable, defensible engine for retention.
10M+ community members

ditch everything you know about traditional loyalty.

your customers are your biggest asset. build the community engine that actually keeps them coming back.
book a demo
Challenge
Olipop & Spongebob Collaboration
12.3K Completions
Reward
Your Face on Our Billboard
30, 000 Bananas
Community
Better Together
By Kristen
Challenge
Show Us Your Faherty Style
12.3K Completions
Reward
Noah Kahan's Black Cherry Gift Box
1, 000 Points
Community
In The Wild: Shelf Edition
By Regan
Challenge
Olipop & Spongebob Collaboration
12.3K Completions
Reward
Your Face on Our Billboard
30, 000 Bananas
Community
Better Together
By Kristen
Challenge
Show Us Your Faherty Style
12.3K Completions
Reward
Noah Kahan's Black Cherry Gift Box
1, 000 Points
Community
In The Wild: Shelf Edition
By Regan
Challenge
Olipop & Spongebob Collaboration
12.3K Completions
Reward
Your Face on Our Billboard
30, 000 Bananas
Community
Better Together
By Kristen
Challenge
Show Us Your Faherty Style
12.3K Completions
Reward
Noah Kahan's Black Cherry Gift Box
1, 000 Points
Community
In The Wild: Shelf Edition
By Regan
rediem is the new community channel for top brands.

the most flexible way to acquire, inspire, and reward your brand community

rediem lives on your brand's site, capturing zero-party data from every omni-channel interaction and giving your customers a place to engage, participate, co-create, and advocate.
book a demo
brand community is your next growth channel
70%
Increase in AOV
67%
increase in LTV
46%
increase in repeat purchases
46%
repeat purchase rate
your data. straight from your customers.
every challenge, UGC submission, and community action builds a rich picture of your actual customer. that data flows directly into the tools you already use, so every interaction gets smarter and more personal over time.
turn everyday moments into brand content.
photo challenges, activations, milestones: everyday moments become content worth sharing and reasons to keep coming back.
your brand's home, built into your site.
a branded space that lives directly on your site where customers can connect, share, and engage with you on their own terms. no separate app, no redirecting to a third-party platform, designed to feel like a natural extension of your brand.
meet your customers wherever they are.
your customers aren't in one place. your strategy shouldn't be either. social, email, SMS, in-store, wholesale, on-site. every touchpoint connected, so you show up where they do.
show up when it matters most.
when someone asks ChatGPT for the best product in your category, your customers' conversations are what put you on the map. rediem builds the authentic off-site activity AI models trust: UGC, earned social, real customer conversations.
zero-party data
challenges & UGC
community hub
omni-channel
AI discoverability
your data. straight from your customers.
every challenge, UGC submission, and community action builds a rich picture of your actual customer. that data flows directly into the tools you already use, so every interaction gets smarter and more personal over time.
turn everyday moments into brand content.
photo challenges, activations, milestones: everyday moments become content worth sharing and reasons to keep coming back.
your brand's home, built into your site.
a branded space that lives directly on your site where customers can connect, share, and engage with you on their own terms. no separate app, no redirecting to a third-party platform, designed to feel like a natural extension of your brand.
meet your customers wherever they are.
your customers aren't in one place. your strategy shouldn't be either. social, email, SMS, in-store, wholesale, on-site. every touchpoint connected, so you show up where they do.
show up when it matters most.
when someone asks ChatGPT for the best product in your category, your customers' conversations are what put you on the map. rediem builds the authentic off-site activity AI models trust: UGC, earned social, real customer conversations.
make the shift from paid to participation marketing.
book a demo
you invest heavily to drive retail sales. do you know who's buying?
through AI receipt capture, POS integration, and geolocation you can identify retail shoppers, reward in-store purchases, and build direct relationships with customers no matter where they buy.
AI recommends the brands people talk about. rediem gets them talking.
AI doesn't recommend the brand with the biggest ad budget. It recommends the brand with the most authentic presence. rediem helps you build one.
make the shift from paid to participation marketing.
book a demo
katy gallagher
director of ecommerce
what matters most to us is creating meaningful, one-to-one relationships with our consumers. with rediem, we’re able to scale those unique connections while staying true to our identity as a brand built on community and belonging.
kimberly mikesh
senior marketing manager
we needed a partner that could simplify the complex world of loyalty while scaling with our brand. rediem delivered both. together we're building a loyalty program that goes beyond transactions and deepens connections and celebrates what really matters—feeling better.
mae wen
senior omnichannel manager
rediem solved a critical pain point—enabling us to maintain a relationship with our customers while encouraging them to shop through our retailers
apparel
628K Members
faherty tailors their community loyalty program to match brand values
after outgrowing Yotpo, Faherty partnered with rediem to launch Postcard. members earn stamps through purchases, community participation, giving back, and resale via second wave, unlocking tiered rewards across online and in-store experiences. the result is stronger engagement, higher lifetime value, and a thriving brand community.
Tru Earth set out to amplify their impact by engaging customers in meaningful ways—tracking their eco-metrics, taking sustainable actions, learning about their environmental footprint, and even using rewards to support local nonprofits.
34%
higher average order value for active members
38%
higher repeat purchase rates for active members
188%
program engagement rate
homegoods
75K Members
tru earth builds loyalty by turning impact into engagement
Tru Earth set out to amplify their impact by engaging customers in meaningful ways—tracking their eco-metrics, taking sustainable actions, learning about their environmental footprint, and even using rewards to support local nonprofits.
Tru Earth set out to amplify their impact by engaging customers through sustainable actions, eco-metrics, environmental education, and rewards that support local nonprofits. Along the way, they boosted loyalty and increased customer lifetime value.
164%
higher LTV, nearly $80 more per customer
28%
higher average order value for members vs. non-members
51%
higher repeat purchase rate for active members.
food & bev
70K Members
vita coco ditches “set it and forget it” loyalty for an omnichannel loyalty engine.
seeking more than a transactional program, vita coco switched from their previous provider to rediem. their new program enables them to nurture stronger customer relationships while driving purchases across Amazon, retail, and beyond.
52%
higher average order value for active members
68%
higher repeat purchase rate for active members
67%
program engagement rate
Sun Bum breaks the loyalty mold with rediem
Instead of limiting rewards to purchases, Sun Bum uses rediem to let fans earn “bananas” for everything from sharing sunset pics and joining scavenger hunts to learning about skin cancer prevention—or even doing nothing at all.
58.2%
program engagement rate
88.5%
higher repeat purchase rate for members vs. non-members
1000+
pieces of UGC per month
AI receipt scanning and cart basket analysis
the brands that win tomorrow build owned communities today
no-code, plug-and-play, and fully supported
move beyond points and showcase purpose
the first loyalty program built for personalization
AI receipt scanning and cart basket analysis
move beyond points and showcase purpose
the brands that win tomorrow build owned communities today
no-code, plug-and-play, and fully supported
leverage deep integrations for a unified experience
seamlessly plug rediem into your mar-tech stack to unify customer data, personalize at scale, and turn every touchpoint into loyalty that lasts.
Social Channels
Connect Instagram and TikTok challenges to your loyalty program, rewarding fans where they already spend their time.
reviews
incentivize authentic reviews and reward customers for sharing their experience to fuel social proof and drive conversion.
emails & SMS
use rediem’s zero-party data to segment smarter and deliver personalized campaigns. boost opt-ins with text-based challenges.
Subscriptions
attract and retain subscribers with referrals, challenges, and reward series that drive renewals month after month.
leverage deep integrations for a unified experience
seamlessly plug rediem into your martech stack to unify customer data, personalize at scale, and turn every touchpoint into loyalty that lasts.
Emails & SMS
Use Rediem’s zero-party data to segment smarter and deliver personalized campaigns that drive  engagement. Encourage opt-ins through text-based challenges.
Subscriptions
Attract and retain subscribers through referrals, challenges, and subscription reward series that keep customers renewing month after month.
Reviews
Incentivize authentic reviews and reward customers for sharing their experience to fuel social proof and drive conversion.
Social Channels
Connect Instagram and TikTok challenges to your loyalty program, rewarding fans where they already spend their time.
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the brands that win tomorrow build owned communities today.
book a demo
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