The first loyalty program built for personalization
Collect and deploy zero-party data to deliver experiences that delight every customer. From profile builders and quizzes to polls and surveys, rediem empowers you to know your customer deeply and tailor every bespoke interaction.
AI receipt scanning and cart basket analysis
Traditional points programs are stuck in the e-commerce silo. rediem breaks the mold with omnichannel engagement. From AI receipt scanning and cart basket analysis, to in-store rewards and deep shopper insights, loyalty works everywhere your customers shop.
Move beyond points and showcase purpose
rediem puts your mission front and center with impact dashboards that highlight the social and environmental change your customers create — individually and collectively (like a “Spotify Wrapped” for sustainability). Layer in challenges, UGC, and cross-channel activations to boost LTV, spark emotional bonds, and turn values into community.
No-code, plug-and-play, and fully supported
rediem’s no-code builder puts you in control to launch and adapt programs without waiting on devs. When you need us, our strategists are on call with creative ideas, technical backup, and strategic support. Think of us as part of your team: here to help, but never a bottleneck.
The brands that win tomorrow build owned communities today
Move beyond rented social media audiences, costly ads, and fickle algorithms. With forums, leaderboards, gamification, and channels, Rediem makes your community a profitable, defensible engine for retention.

ditch everything you know about traditional loyalty. rediem is the next big thing.

rediem is the relationship engine that turns your customers into community, and community into your brand’s highest growth channel
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make the shift from performance marketing to participation marketing.
built for brands shaping culture, not chasing it.
turn community into a measurable growth channel
70%
Increase in AOV
67%
increase in LTV
46%
increase in repeat purchase rate
the most flexible way to acquire, inspire, and reward your brand community. build belonging with rediem.
rediem lives on your brand's site. white-labeled, no-code. It captures zero-party data from every interaction, connects your social channels and marketing stack, and gives your customers a place to belong and participate
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Tru Earth builds loyalty by turning impact into engagement.
164%
higher LTV, nearly $80 more per customer
28%
higher average order value for members vs. non-members
51%
higher repeat purchase rate for active members
Tru Earth set out to amplify their impact by engaging customers in meaningful ways—tracking their eco-metrics, taking sustainable actions, learning about their environmental footprint, and even using rewards to support local nonprofits. along the way, they boosted loyalty and increased customer lifetime value.
Vita Coco ditches “set it and forget it” loyalty for an omnichannel loyalty engine.
52%
higher average order value for active members
68%
higher repeat purchase rate for active members
67%
program engagement rate
seeking more than a transactional program, Vita Coco switched from their previous provider to rediem. their new program enables them to nurture stronger customer relationships while driving purchases across Amazon, retail, and beyond.
Sun Bum breaks the loyalty mold with rediem
Instead of limiting rewards to purchases, Sun Bum uses rediem to let fans earn “bananas” for everything from sharing sunset pics and joining scavenger hunts to learning about skin cancer prevention—or even doing nothing at all.
58.2%
program engagement rate
88.5%
higher repeat purchase rate for members vs. non-members
1000+
pieces of UGC per month
a platform designed for the future customer
rediem transforms loyalty from transactional points into mission-driven, personalized, and future-proof engagement. Build emotional bonds, harness zero-party data, and activate fans across every channel, all in one platform.
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AI receipt scanning and cart basket analysis
the brands that win tomorrow build owned communities today
no-code, plug-and-play, and fully supported
move beyond points and showcase purpose
the first loyalty program built for personalization
AI receipt scanning and cart basket analysis
move beyond points and showcase purpose
the brands that win tomorrow build owned communities today
no-code, plug-and-play, and fully supported
behavioural science is our backbone.
every challenge, UGC submission, and community action builds a rich consumer data profile. that data flows directly into your marketing stack. your campaigns get more personal. your customers feel seen and their experience with your brand is hyper-personalized.
build a lifestyle around your brand.
from post-purchase photo challenges to real-world brand activations, rediem turns everyday moments into community currency and authentic content, without a third-party app.
your brand's home, built into your site.
a fully branded, on-site community space with conversations, member milestones, and exclusive content. not a Discord server. not a Facebook group. yours, embedded, seamless, and completely white-labeled.
the next moat isn't SEO & meta ads: it's community signals. 
AI is changing how people find and purchase. the future of discovery isn’t paid ads or SEO, it’s community signals. rediem helps brands generate the authentic conversations, content, and cultural relevance that AI surfaces first.
you’re omni-channel, so are we. 
when you go into retail, you hand over the customer relationship. the retailer owns the shelf, the data, and the reorder. 

rediem changes that through POS integration, AI receipt upload technology, geo-location, and live event captures, you pull those customers back into your own community. 
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leverage deep integrations for a unified experience
seamlessly plug rediem into your mar-tech stack to unify customer data, personalize at scale, and turn every touchpoint into loyalty that lasts.
Social Channels
Connect Instagram and TikTok challenges to your loyalty program, rewarding fans where they already spend their time.
reviews
incentivize authentic reviews and reward customers for sharing their experience to fuel social proof and drive conversion.
emails & SMS
use rediem’s zero-party data to segment smarter and deliver personalized campaigns. boost opt-ins with text-based challenges.
Subscriptions
attract and retain subscribers with referrals, challenges, and reward series that drive renewals month after month.
leverage deep integrations for a unified experience
seamlessly plug rediem into your martech stack to unify customer data, personalize at scale, and turn every touchpoint into loyalty that lasts.
Emails & SMS
Use Rediem’s zero-party data to segment smarter and deliver personalized campaigns that drive  engagement. Encourage opt-ins through text-based challenges.
Subscriptions
Attract and retain subscribers through referrals, challenges, and subscription reward series that keep customers renewing month after month.
Reviews
Incentivize authentic reviews and reward customers for sharing their experience to fuel social proof and drive conversion.
Social Channels
Connect Instagram and TikTok challenges to your loyalty program, rewarding fans where they already spend their time.
the worlds most innovative brands top brands across categories share our vision for the future of retention
katy gallagher
director of ecommerce
what matters most to us is creating meaningful, one-to-one relationships with our consumers. With rediem, we’re able to scale those unique connections while staying true to our identity as a brand built on community and belonging.
mae wen
senior omnichannel manager
rediem solved a critical pain point - enabling us to maintain a relationship with our customers while encouraging them to shop through our retailers
kimberly mikesh
senior marketing manager
we needed a partner that could simplify the complex world of loyalty while scaling with our brand. Rediem delivered both. together we're building a loyalty program that goes beyond transactions and deepens connections and celebrates what really matters—feeling better.
katy gallagher
director of ecommerce
what matters most to us is creating meaningful, one-to-one relationships with our consumers. with rediem, we’re able to scale those unique connections while staying true to our identity as a brand built on community and belonging.
mae wen
senior omnichannel manager
rediem solved a critical pain point - enabling us to maintain a relationship with our customers while encouraging them to shop through our retailers.
kimberly mikesh
senior marketing manager
we needed a partner that could simplify the complex world of loyalty while scaling with our brand. rediem delivered both. together we're building a loyalty program that goes beyond transactions and deepens connections and celebrates what really matters—feeling better.
the brands that win tomorrow build owned communities today.
updating your community shouldn’t feel like a burden. rediem handles the migration from your old loyalty provider, sets you up with white-glove onboarding, and pairs you with a dedicated strategist. shopify-native and no-code means you stay light, while our software does the heavy lifting.
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